FREQUENTLY ASKED QUESTIONS (FAQ)

What is the shelf-life of your frozen desserts?

The shelf-life of our frozen desserts is six (6) months from the date of manufacture.  Expiration dates are marked on each package.


How long does it take to defrost a frozen dessert?

It takes approximately 2-3 hours to defrost a frozen dessert when placed on the kitchen counter.  It takes approximately 4-5 hours to defrost a frozen dessert when placed in a refridgerator.

How long will my Pie or Cheesecake stay fresh in the refridgerator once it is defrosted and opened?

Your Original Cannoli Pie and Classic Cheesecake will keep for 7-10 days while in its original package and 5-7 days in your refridgerator.


Why Do you have two Websites?

This website is our Corporate site and focus on all aspects of our business (wholesale distribution, factory outlet, cafe’, eCommerce, brand management, etc.) and the various customer support, and vendor support that each of those business segments require.    https://thecannolipie.com/ is product focused and targets the “end user” of our product (Consumers/Foodies/Cannoli Pie Lovers) sole purpose is selling direct-to-consumer. 

 


Does your eCommerce website ship outside the United States?

No, our eCommerce website only ships in the United States.


Do you do Catering?

Yes, we do catering in Fairfield and New Haven Counties.  Call (203) 538-8681 Ext. 102 for more Information.  


Do you support Private Events and Corporate Clients?

Yes, we service Private Events and Corporate Clients like Hospitals, Schools, Universities, Office and Parks.   Call (203) 538-8681 Ext. 102 for more Information.